The best leaders are the ones who know themselves well enough to admit their limitations and lead from their strengths.

Listening is a first step in a much longer and more complex healing process. This blog is part one of a two part blog series on listening, designed to make learning to listen simple.

We start by listening to our own stories, so that we can set them aside more easily in order to consider other "sides of the beach ball."

Whether you’re experiencing conflict as an individual or as a team, understanding how to have constructive conflict allows for innovation, learning and growth. Having a good sense of your personal conflict style and how to use other styles makes you a more flexible and effective leader.

Some feedback is easy to give. Then there's feedback we resist. This blog explores the art of giving and receiving feedback.

Everyone on your team is in a different place in their journey. Being an effective leader means meeting each person where they are by looking for signs and asking questions to determine “what does my team need most from me right now.”

Yesterday’s leaders “told.” Today’s leaders “listen” and are able to draw out ideas and expertise from others. Leaders who can facilitate make better decisions, increase team accountability, and achieve better results.

When it comes to leading change, there are two angles — guiding the change itself and guiding the people through the change journey. Change efforts “flop” from a lack of transparency behind the “why” of the change and lack of consideration for those impacted.

Before you send that email, what’s your plan? Do you have clear goals? Do people understand the urgency behind the change? If you answered any of these questions with a “not sure,” you need to do more planning before you launch your change.

There's a reason flight attendants say, "Put your oxygen mask on first before assisting others." We can't help others if we can't breathe.