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Facilitation Tips from the Book Don't Just Do Something, Stand There
Work with people the way they are, not as the way we wish them to be. Instead of trying to control how people act, turn attention to the structure of the meeting.
7 Questions for Leaders Who Coach
Imagine an organization that encourages employees to make decisions based on their knowledge and insights they gather from peers. Many leaders fear this because they don't know what role to play in an organization that works like this.